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Your Virtual Server configuration e-mail
The Virtual Server configuration e-mail you receive from the our Order Processing department contains your new Virtual Server configuration and login information. The information in this section includes server type (and services included), your activation date, the Virtual Server IP address, and temporary domain name.

A sample server configuration letter is shown below:


From: Order Processing Department
Subject: new account [account id]

Berrett, Rus
SurfUtah.Com

The Virtual Server you ordered on [order date] has now been configured for your use. Your server was activated on [activation date], which is the date used to bill you for your first month of service. This letter contains important information which is necessary for you to fully utilize your Virtual Server. Please retain a copy of this letter as you become more familiar with your Virtual Server.

A [server type] has been configured for you with the following features:

  HTML service
  E-mail aliasing
   .
   .
   .
  XX MB disk space
  Options: [installation options]

The following information will be used not only by you as you create your web site, but also by the Support Staff when you make requests for support with your Virtual Server. Please become familiar with the following information:

  Account ID: [account id]
  Login Name: [login name]
  Server Host: [server host]
  Domain Name: [domain name]
  Temporary: [temporary domain name]
  IP Address: [ip address]
  E-mail address: [contact e-mail address]

In addition to your requested domain name, a temporary domain name, [temporary domain name], has been set on our nameservers. You can use this domain until registration for your permanent domain is complete, but please be aware that even the temporary domain may not be available for up to one day.

[domain registration information]

Thank you for ordering your new Virtual Server through us! To get you started with your Virtual Server, we have created a section on our Web Site specifically for new customers located at the following URL-

http://www.1UKWebHosting.com/support/gettingstarted/

This section of our web site includes a wealth of information that will help you get started with your Virtual Server. Should you encounter a problem or if you have a question that you cannot find an answer to on our web site, please let our Support Staff know. They are more than willing to help. You can contact Support at:

support@!1UKWebHosting.com

If you have any questions about your Virtual Server order, do not hesitate to contact us at "order@!1UKWebHosting.com".

Warm regards,

Order Processing Department

Information in the Virtual Server configuration e-mail that you should pay particular attention to (highlighted in bold in the sample letter above) is explained below.

order date This is the date you ordered your Virtual Server.
activation date The date that your Virtual Server was activated. You will see this date on your monthly billing statement because it is used to determine your first month's prorated service fee.
account id The account id of this Virtual Server. This is the ID used internally to identify your account.
login name You will use the login name to access your Virtual Server via FTP, telnet, or SSH. Detailed presentations about how to use FTP, telnet, or SSH to access your Virtual Server are given in other sections of this Getting Started section of our web site.
server host This is the name of the physical server or "fish" which hosts your Virtual Server (we have named of our physical servers after fish).
domain name This is the domain name you selected to use as the primary domain name for your new Virtual Server.
temporary
domain name
The temporary domain name can be used in place of domain name until such time that your domain name is registered. This is provided as a free service so that you can access your Virtual Server while you wait on the registration authority (e.g. InterNIC) to register your domain name. The temporary domain name will only work for a period of a few weeks following the initialization and setup of your Virtual Server.
ip address The IP address gives the precise Internet address of your Virtual Server. You will likely never need to use your IP address in part because the Domain Name System (DNS) handles mapping between host names (which we humans find convenient) and internet addresses (which computers deal with).
domain registration information This section of your configuration letter gives you precise instructions with regard to your domain registration status. An entire page is devoted to domain registration in the this Getting Started section of our web site.


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Last Modified: Thu May 17 20:42:16 2001 GMT
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