Upgrade to a New FreeBSD Virtual Server
Now you can quickly and easily upgrade your current Virtual Server
running BSD/OS Unix to a new
Virtual Server running
NOTE: If your Virtual Server was ordered before Nov 23, 1999, you are likely
running BSD/OS. To find out which O/S your Virtual Server is running, use the
Upgrading to a FreeBSD Virtual Server account is easy:
- Request a copy/shadow of your site
- Make sure the copy/shadow was done to your satisfaction
- Change DNS to the new Virtual Server
- Deshadow the Virtual Server
More details are below.
Create a FreeBSD Shadow Account
Virtual Server customers who
wish to move to this improved platform will be provided a new "shadow
account" for migrating all of their current BSD/OS Virtual Server files.
To create a new FreeBSD "shadow account" simply follow the steps below.
You will not be charged a new setup fee for creating a shadow account, nor
will you be charged a monthly fee while the account is still a shadow
account. You will have 30 days to move your current account to the new
shadow account. If you have any questions about this process, contact us
Simply go to the
Create Shadow Account
section of the Backroom.
Select the account you would like to shadow and follow the instructions on
the screen. Our Customer Service Staff will be informed when you request a
shadow account. Typically, this shadow account will be created by the
service staff within one day of your request. After the shadow account is
created, you will receive a notification via e-mail with the new shadow
account IP address and other important information. Read this information
carefully. It will assist you greatly in the migration.
When you create your shadow account, your content is moved automatically
to your new server. However, Verio does not guarantee that the automated
move was accurate or complete. After the new shadow account is created you
will be given 30 days to review all of the content on the FreeBSD shadow
account. Remember, in requesting a new shadow account it is fully your
responsibility to ensure that you have verified that all files, services
and settings on your new shadow account are correct BEFORE requesting that
the shadow account goes live.
After shadowing your account, changes to your account should be made to both your current 'Live' account and
the newly created FreeBSD copy of your account. After you complete step 3 and the new FreeBSD account is the
'Live' account you need only make changes to the new FreeBSD account. If in-between when you shadow and when you
make the FreeBSD account 'Live' your site goes through multiple updates and you are unable to update both
accounts, then prior to step 3 please email us and request a "resync". We can resync your account just prior to
doing step 3. The resync goes to the BSDi account, looks to see what has changed since the shadow, and copies
that content to the FreeBSD account. However, be aware that this has the potential to overwrite any
customizations that you have made on your new FreeBSD account and it cannot be done after the FreeBSD site has
become live. If your account did not change and if you made changes to both accounts you will not need to do a
resync. Please give us 24 hours to complete your request.
Once you have thoroughly tested your new FreeBSD account, you are ready to
make the FreeBSD account live. Anytime between forty-eight (48) hours and
30 days after you create your shadow account, you can request to go live.
In order to "Go Live," you must edit the zone files for the domain name(s)
pointing to your existing BSDI Virtual Server by replacing the old BSDI IP
address with the new FreeBSD shadow account IP address. Once you modify
the DNS information for each domain name, all requests for the domain
name(s) pointing to your existing Virtual Server account will be routed to
your new FreeBSD shadow account. By using the DNS Wizard in the Reseller
Backroom to make the necessary zone file changes, you will be able to
decide WHEN and WHAT domain names will be made 'live' on the FreeBSD
shadow account. You can edit your DNS information by following these
Go to the DNS Information Interface in the Backroom.
Select the appropriate domain and click 'Edit' at the left of the
first line. In the data field you will want to enter the IP address of
the shadow FreeBSD account and then click 'Update Resource Record.'
If for some reason you run into any problems, you may switch back to
the BSDI account by using the above procedure to change the 'A' Record for
a domain name back to the BSDI IP address. You may only revert back to
BSDI if you have not yet requested that your server be deshadowed.
If your domain names do not list our nameservers (NS1.secure.net and
NS2.secure.net) or your Virtual Name Servers as the authoritative
nameservers, you will need to contact the administrators of the
authoritative nameservers in order to make the necessary changes to your
zone files. Make sure they also update the MX (mail) records to point to
the new server if your Virtual Server is intended to act as a mail server.
Once you have made the FreeBSD server live via the instructions above AND
are totally confident that everything is working properly, you will need
to contact our Service Staff to 'deshadow' your account. The deshadowing
of the account terminates the old BSDi server and points all domains to
the new server (if you haven't already done this yourself). It will also
update the database so that the Backroom shows the new FreeBSD
server information and IP address. Deshadowing is non-reversible.
Because of DNS propagation issues, we recommend that you do not deshadow
within 48 hours of creating your shadow server. However, you must request
to deshadow your account within 30 days of the account shadow activation
If you have a specific time you would like to deshadow your account you can contact our
Customer Service Staff.
and schedule the deshadow. If you choose this option, we request that you send
the email notice no sooner than 24 hours prior to when you wish to deshadow. Please also include account
information, date, time zone, and time when you would like the account deshadowed.
YOU SHOULD NOT REQUEST THAT THE ACCOUNT BE DESHADOWED UNTIL YOU ARE
CERTAIN THAT YOUR NEW SERVER IS FUNCTIONING PROPERLY. YOU ARE RESPONSIBLE
FOR THE VERIFICATION OF ALL CONTENT AND TESTING THE NEW SERVER TO MAKE
SURE THAT IT FUNCTIONS PROPERLY. Once the account is deshadowed you will
not have access to the old BSDi server. You will not be able to revert
back to the BSDi server. All data on the BSDi server will be lost. DO NOT
deshadow your account until you are assured that the FreeBSD account is
functioning properly. We recommend that you point the domain name(s) to
the FreeBSD virtual server for several days prior to requesting that the
account be deshadowed.
To deshadow an existing shadow account simply Contact Our Customer Service
Staff. They will need to know your Reseller ID, account ID and IP address
(192.41.XX.XXX) of the shadow account you wish to deshadow.
Site Map | Contact Us!
Copyright © 1998-2001 Bright Builders, Inc. All rights reserved.